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Friday, 25 May 2018

BFPO DELIVERY OF AMAZON PARCELS

There is a current issue with service delivery that we wanted to make you
aware of:


We are aware that some customers are currently experiencing issues with the delivery of Amazon parcels. Amazon has recently started to use a carrier that is not in contract with BFPO which, unfortunately, has led to some items not being accepted at BFPO London.

We regret any inconvenience that this has caused our customers. Please be aware that we are currently accepting all Amazon parcels delivered within our commercial receipts operating hours, in the short-term, pending discussions with Amazon to try to identify a suitable solution.


Any queries can be directed to our Service Desk, who will be able to advise further: Email: desbfpo-enquiries@mod.uk   Telephone: +44 (0)345 769 7978 (calls are charged at local rate in the UK)   Alternative: +44 (0)20 8589 3450 (civil) or 94676 3450 (military)   Fax: +44 (0)20 8589 3309