Tuesday, 28 February 2017

Carillionamey- New Housing Portal New Housing Application System

There is  a delay to the launch of the new Carillionamey (CA) housing portal. CA have informed  that last minute issues were found and, as a result, the launch has been delayed until these have been resolved. Keep an eye on the Blog to let you know the new launch date when it is decided, but until then, please continue to apply for SFA using the e1132 system on Dii.

On Monday 30 January, Carillionamey (CA) will be introducing a new online system for applying for Service Family Accommodation (SFA) in the UK as part of their new ‘housing portal’ for customers.
The refreshed e1132 application system will replace the current MOD e1132 system and will be available via the ‘Moving Home’ icon on the new CA portal.
As before, for security reasons, the new system will only be available on the Defence Intranet. Designed to replicate the current application system, it will be easy to use and will ensure applying for SFA is straightforward.
Current application system will be unavailable 25 – 30 January
To enable CarillionAmey to transfer existing Service Family Accommodation applications to the new system, access to housing applications will be temporarily suspended between 17:00 on 25 January to 08:00 on 30 January, when the new system goes live.
If you have an urgent need to raise a query relating to an existing application, or your current SFA property, please contact the CA Occupancy Services team BEFORE 17:00 on 25 January on 0800 707 6000.
The CA 24-hour maintenance Helpdesk will remain open as usual throughout.